Privacy Notice

Effective Date: June 16, 2025
Notice Version: 1.0

Data Controller Contact Information:
On the Spot Bot - CK Kids Fun, LLC
12400 W Highway 71 Suite 350-385
Bee Cave, TX 78738
(800) 547-0683

support@onthespotbot.com

This privacy notice applies to our website and digital services provided by OnTheSpotBot.com ("we", "our", "us"). It explains how we collect, use, share, and protect your information, including personal data (PD) and non-personal data (NPD), and outlines your rights related to that data. Any capitalized terms not defined herein shall have the meanings set forth elsewhere on our website.

Definitions

Non-Personal Data (NPD): Information that cannot identify an individual.

Personal Data (PD): Any information that can identify you directly or indirectly, such as your name, email address, IP address, or payment information.

GDPR: General Data Protection Regulation (EU)

CCPA: California Consumer Privacy Act

LGPD: Brazilian General Data Protection Law

Topics Covered

• Your Rights

• Information We Collect and How We Collect It

• How Your Information is Used and Shared

• Retaining and Destroying Your PD

• Updating Your PD

• Protecting the Privacy Rights of Third Parties

• Do Not Track Settings

• Links to Other Websites

• Protecting Children’s Privacy

• Our Email Policy

• Our Security Policy

• Use of Your Credit Card

• Transferring PD From Other Countries

• Changes to Our Privacy Notice
  
  

YOUR RIGHTS

We respect your rights regarding your personal data, including rights under GDPR, CCPA, and other applicable laws. You may contact us at the address above to exercise your rights. Our policy is that we do not sell your PD except in connection with a business sale or merger.

You have the right to:

• Request information about data we collect

• Request access, correction, deletion, or restriction of your data

• Object to processing or request data portability

• Withdraw consent at any time

• File complaints with data protection authorities

For California consumers, please see the CCPA Rights section below.

INFORMATION WE COLLECT AND HOW WE COLLECT IT

We collect information through:

• Account registration

• Service subscription or chatbot setup

• Voluntary form submissions, contact forms, or support inquiries

• Website analytics tools

• Automated technologies such as cookies, tracking pixels, and web beacons

Types of Data Collected:

When You Use Our Services:

• Name

• Business name

• Email address

• Website URL

• Payment information (handled by third-party processors)

• Chatbot customization details

• Communication preferences

Automatically Collected Data:

• IP address

• Device information

• Browser type

• Usage data

• Log files

• Geolocation data (if permitted)

Chat Interactions:
As part of providing our chatbot services, we may collect data users voluntarily enter into the chatbot window. Users should avoid entering sensitive personal information.

LEGAL BASIS FOR PROCESSING

• Performance of contract: When providing customized chatbot services.

• Consent: When you subscribe to updates, request demos, or download content.

• Legitimate interest: Improving services, marketing, preventing fraud.

HOW YOUR INFORMATION IS USED AND SHARED

We use your data to:

• Set up and deliver your chatbot service

• Communicate about your account

• Provide technical support

• Send updates, promotions, or educational material (only if you opt-in)

• Analyze service performance and improve functionality

• Comply with legal obligations

We share data only with:

• Service providers (hosting, payment processors, analytics)

• Contractors and business partners assisting in providing our services

• Governmental or legal authorities, if legally required

We do not sell or rent your PD to third parties for profit.

ANALYTICS, COOKIES & TRACKING

We utilize:

• Google Analytics

• Facebook Pixel

• Google Remarketing

• Session Cookies

• Persistent Cookies

You may disable cookies in your browser or opt out of behavioral ads via industry websites (e.g., www.aboutads.info/choices, www.youronlinechoices.eu).

THIRD PARTY SERVICES

We integrate with third-party providers for:

• Payment processing (Stripe, PayPal, or others)

• Hosting

• Analytics

• Customer support/chat software

These providers have their own privacy policies.

DATA RETENTION & SECURITY

We retain your data as long as necessary to provide services or comply with legal obligations. We maintain administrative, physical, and technical safeguards, but no system is 100% secure. Always protect your account credentials.

CHILDREN’S PRIVACY

We do not knowingly collect data from children under 16. If we discover such data, we will delete it promptly.

COMMUNICATION PREFERENCES

You may opt-out of marketing emails at any time via the unsubscribe link. Transactional emails related to your account may still be sent.

CCPA RIGHTS

For California residents, you have the right to:

• Know what personal information is collected

• Request deletion of your data

• Opt-out of sale of personal information (we do not sell PD)

• Non-discrimination for exercising privacy rights

Requests can be submitted to:
support@onthespotbot.com

INTERNATIONAL DATA TRANSFERS

We may transfer and store your data outside your country. By using our services, you consent to such transfers under GDPR Article 49.

CHANGES TO OUR PRIVACY NOTICE

We may update this privacy notice periodically. Continued use of our services after updates constitutes acceptance of the changes.

Copyright © 2025 On the Spot Bot - CK Kids Fun, LLC

Address:

On the Spot Bot

12400 W Highway 71

Suite 350-385
Bee Cave, TX 78738

Phone: (800) 547-0683